When something can go wrong, will go wrong … it’s Murphy ‘s Law. Probably this is in the head of one of the leaders of Samsung right now, is that although they seemed to have forgotten the problems of youth star of their devices after sudden deaths of Galaxy S3 or design flaw with the S-Pen Galaxy Note 5 , it seems that the Samsung Galaxy Note 7 has not been spared problems at launch. The noise with the first claims began a couple of days ago but have been cautious until the news was made official a few minutes ago. The brand new Samsung Galaxy Note 7 will stop sales globally by a problem with the batteries .
It happens even in limited runs, and the truth is that rarely transcends, it is simple that some units of a newly manufactured out defective device. However, it seems that this time is serious, because it is a global unprecedented withdrawal of a top end of a leading manufacturer in the market -so device only remember one like the removal of the LG Watch Urbane 2 LTE in the US market. Almost no manufacturer gets rid of problems of youth, limited and easy to fix. What is more difficult is to see the global recall of a pointing device from a major manufacturer, it is that this galaxy note 7 seems that Samsung has distributed a number of defective units
So far little is known for sure about the problem that has made Samsung delay the global launch of its most important for this exercise 2016 smartphone, although it is known that is a fault with some bad battery units , a detected problem and bounded which however it is complicated solution given the unibody construction of the Galaxy Note 7.
Samsung recognizes the problem and answer
We have been able to contact some of the responsible people in Samsung, which recognize the problem stating that it detected some units of a defective component, and have begun to move to know the status of all users of the Galaxy Note 7. Those affected will receive a new unit at no cost, and Samsung says it is now timely and minimal problem, having detected only 24 defective units around the million distributed units.
In fact, it has been Koh Dong-jin, the head of Samsung Mobile, who was quick to release an official statement:
“From September 1, a total of 35 claims has been registered with Samsung services. Of these only 24 units produced one million, they are affected by the problem of defective battery”.
As a top priority, we are confident customers, therefore, have stopped sales of the Galaxy Note 7 offering customers the change already made one. Definitely good news that Samsung has detected the problem and may have narrow, also is responding to its customers by offering a replacement, which makes sense; but what is certain and itself will be a major problem for the Korean giant will be the removal of the device from the shops and a noticeable delay in arrival to global markets -of had only begun when sales in 10 countries-.
Samsung manufactures its own components, and this is sometimes a problem
The manufacturing capacity of Samsung has always been his greatest virtue , and indeed the largest manufacturer of smartphones in the world is the only one who can afford to assemble their devices with virtually all components of own manufacture. Samsung itself through its various divisions is responsible for manufacturing the AMOLED panels, memories, batteries, chipsets and many other key components of smartphones designed by Samsung Mobile, which on one hand gives them tremendous control over the design and internal construction of the terminals, as well as a clear vision on stock and production .
Many advantages sometimes result in problems of a specific component as in this case the battery. Generally, a vendor tests its components then the assembler will double by security. If he had a fault, it is the responsibility of the supplier, and here is where it seems that Samsung seems to have erred in security processes.
Anyway, let’s not make a mountain of grain, because the moment are only 24 million units of Galaxy Note 7 manufactured, and it is a problem detected and the Korean giant already has to solve. So … what will affect us? Well , probably nothing further from a delay in the arrival of the device to Spain , scheduled for next week and now is updated. We look forward to Samsung movements.